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At Rhianne Siân Designs we are committed to protecting and preserving the privacy of our visitors when visiting our website or communicating electronically with us.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this website.

We occasionally update this Policy so please return and review this Policy from time to time.

Information we collect

In order to process your order, including delivery, payment, returns and for the detection and prevention of fraud, we will collect the below personal information:

Full name, billing and shipping address, email address, items ordered and payment details.

In running and operating this website we may collect and process certain data and information relating to you and your use of our website.
This data and information is detailed below:

(a) Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
(b) Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor enquires for more information (requesting contact from us) or in making a purchase.
(c) Information provided to us when our visitors communicate with us electronically for any reason.

(d) Information provided to us at any event, for use in competitions , orders, enquiries and newsletter subscriptions. 


Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors using our site. When this information is collected, this information is used by us to improve our website to further enhance the visitor experience.

Please note that no personally identifiable information is recorded.

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Use of your information

The information we collect is used for our own use in developing our website. In addition, we may use the information for the following purposes:

(a) To provide you with information relating to our website, products or our services that you request from us.
(b) To provide you with information on other products or services that we feel may be of interest to you.
(c) To meet our contractual obligations to you.
(d) To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

If you are an existing customer we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.
If you are a new client, we will only contact you when you have provided consent and, only by those means, you provided consent for e.g. trade account email enquiry.
If you do not want us to use your data then you will always have the option to object to such use.

Passwords and Personal Data
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Disclosure of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to others companies for marketing purposes.

Privacy Contact Information
If You have any questions, concerns, or comments about our privacy policy, or wish to access or change the information which We hold on You, you may contact us using the contact form below. 

Date of Policy Update: 13th May 2020. 


Rhianne Siân Designs is solely owned and operated by Rhianne Siân Johnson.
Registered Office and Trading Address: Dairy Cottage, Knitsley, DH8 9EY.

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